Facilitation Skills

This practical leadership and management workshop develops knowledge, judgement and workplace application in facilitation skills. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with purpose and outcome design.
• Apply practical tools and techniques for agenda and process planning.
• Use inclusive participation techniques to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to questioning and group dynamics.
• Develop a practical approach to handling conflict and dominant voices that can be used after the workshop.

Supervisors, managers, team leaders, project leads and professionals preparing for greater leadership responsibility.

• Purpose and outcome design
• Agenda and process planning
• Inclusive participation techniques
• Questioning and group dynamics
• Handling conflict and dominant voices
• Summarising decisions and next steps