Course Information
Supervising others involves balancing projects, deadlines, team needs and day-to-day problem solving. This workshop helps supervisors become more efficient and proficient in the practical responsibilities of supervising people.
Participants examine delegating, managing time, setting goals and expectations, giving feedback, resolving conflict and responding appropriately to different supervisory situations.
Workshop Objectives
- Define requirements for tasks
- Set expectations for your staff
- Set SMART goals for yourself
- Help your team set SMART goals
- Assign work and delegate appropriately
- Provide effective, appropriate feedback to your staff
- Manage your time more efficiently
- Help your team resolve conflicts
- Understand how to manage effectively in particular situations
- Understand what a new supervisor needs to do to get started on the right path
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