Measuring Results From Training

This practical human resources workshop develops knowledge, judgement and workplace application in measuring results from training. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with training needs and intended outcomes.
• Apply practical tools and techniques for learning objectives and evaluation questions.
• Use reaction, learning, behaviour and results to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to baseline and follow-up measures.
• Develop a practical approach to supervisor feedback and evidence that can be used after the workshop.

HR practitioners, supervisors, managers and team leaders involved in attracting, developing, supporting and managing employees.

• Training needs and intended outcomes
• Learning objectives and evaluation questions
• Reaction, learning, behaviour and results
• Baseline and follow-up measures
• Supervisor feedback and evidence
• Using findings to improve programmes